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Privacy Policy

Last updated: 21/08/26

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1. Introduction

MW Graphics Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us via our enquiry form.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

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2. Who We Are

MW Graphics Ltd Units 5-7, Four Winds Industrial Estate Ellifoot Lane Burstwick Hull HU12 9EF

Company Registration No. 11667177

Email: enquiries@mwgraphics.uk Phone: 01482 897 607

MW Graphics Ltd is the data controller responsible for your personal data.

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3. What Information We Collect

Information you give us. We collect personal data that you voluntarily provide via our contact form or when you contact us directly. This may include:

  • Name

  • Email address

  • Phone number

  • Company name (if provided)

  • Project details or enquiry information

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Information collected automatically. If you consent to analytics cookies, we collect information about how you use our website, including pages visited, time spent on the site, the approximate general location you are browsing from, the type of device and browser you are using, and how you arrived at our site.

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We do not collect payment information through our website.

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4. How We Use Your Information

We use your personal data to:

  • Respond to your enquiry

  • Provide quotations

  • Communicate about your project

  • Deliver our services where applicable

  • Understand how our website is used, so that we can improve it

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We do not use your data for automated decision-making or profiling.

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5. Lawful Basis for Processing

Under UK GDPR, our lawful bases for processing your data are:

Legitimate interests — to respond to enquiries and provide the services you have requested. We have considered your rights and freedoms and believe you would reasonably expect us to use your information for this purpose.

Contract — where processing is necessary to prepare a quotation or fulfil an agreement with you.

Consent — for analytics cookies, which are only used where you have given consent through our cookie banner. You can withdraw this consent at any time.

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6. How We Store Your Data

Your information is stored securely via our website platform and internal business systems.

We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration or disclosure.

We retain enquiry data only for as long as necessary to respond to your enquiry, maintain business records, and meet legal or regulatory obligations.

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7. Sharing Your Information

We do not sell, rent or trade your personal data.

We may share data with:

  • Our website hosting and platform provider

  • Our email service provider

  • Our analytics provider, where you have consented to analytics cookies

  • Our consent management provider

  • Trusted contractors where necessary to deliver services

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All third parties are required to respect the security of your personal data and to process it in accordance with our instructions and applicable law.

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8. International Transfers

Some of our service providers process data outside the United Kingdom. Where this happens, we take steps to ensure appropriate safeguards are in place, such as UK adequacy regulations or International Data Transfer Agreements, so that your data receives an equivalent level of protection.

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9. Cookies and Similar Technologies

Our website uses cookies and similar technologies. These fall into two categories.

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Strictly necessary cookies. These are required for the website to function and do not require your consent. They include cookies set by our website platform to deliver pages, maintain security and manage server load, and cookies set by our consent management provider to remember your cookie preferences.

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Analytics cookies. We use Google Analytics 4 to understand how visitors use our website so that we can improve it. These cookies are only set if you consent via the cookie banner shown when you first visit. You can change or withdraw your consent at any time using the privacy settings option on our website.

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We do not use cookies for advertising or interest-based profiling.

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You can also control or delete cookies through your browser settings, although doing so may affect how parts of the website function.

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10. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability (where applicable)

  • Withdraw consent at any time, where processing is based on consent

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To exercise any of these rights, please contact us using the details above. We will respond within one month.

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If you are not satisfied with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at ico.org.uk or on 0303 123 1113.

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11. Data Security

We take appropriate measures to ensure your data is protected, including secure hosting environments and restricted access to personal data.

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However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact:

MW Graphics Ltd Units 5-7, Four Winds Industrial Estate Ellifoot Lane Burstwick Hull HU12 9EF

Email: enquiries@mwgraphics.uk Phone: 01482 897 607

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